Contact us
We always welcome a call or a message from customers, advisers and shareholders, so please feel free to contact us. Our details are found below.
Important update - Scam alert
We have recently been made aware that some customers have received unsolicited phone calls from a business falsely claiming to represent ClearView, encouraging them to invest with ClearView.
Please be aware that these calls are not from ClearView. We do not offer any investment products or services. ClearView is a life insurance provider and is not affiliated in any way with the individuals or organisations making these requests.
If you receive a suspicious call, do not provide any personal or financial information.
If you have any concerns or questions, please contact our customer service team directly on 132 979.
Customers
Insurance queries
General
For queries about life insurance, total and permanent disability cover, income protection cover, trauma cover, business expense cover and child cover (including cover provided under super) please contact:
- Phone: 132 979 (Opening hours 8.30am-6pm AEST, Monday to Friday)
- Email: [email protected]
- Post: GPO Box 4232, Sydney NSW 2001
If you are overseas, you can contact us on +61 2 8095 1300 between 9am-5pm AEST, Monday to Friday.
If you have a hearing impairment, you can contact us via the National Relay Service on 1300 555 727.
If you require translation assistance please contact the Translating and Interpreting Service on 131 450 and ask them to contact us for you.
Claims
For queries about claims, please contact:
- Phone: 1300 730 832 (9am to 5 pm AEST Monday to Friday)
- Email: [email protected]
- Post: ClearView Life Claims, GPO Box 4232, Sydney, NSW 2001
Wealth queries
ClearView no longer offers wealth products. For queries about former ClearView super, pensions and investments products, please contact:
Roll-Over Bond
- Phone: 132 979
- Email: [email protected]
- Post: GPO Box 4232, Sydney NSW 2001
Former WealthFoundations and WealthSolutions members
- Phone HUB24 Super: 1300 854 994
- Email: [email protected]
Former Managed Investments investors
- Phone Human Financial: 1300 048 135
- Email: [email protected]
- Online: humanfinancial.com.au
Former Savings Bond investors
- If you did not withdraw before 31 December 2024, please apply to claim your money at any time at moneysmart.gov.au/find-unclaimed-money.
Complaints and feedback
Your feedback helps us to serve customers better in the future. Please let us know how we’re doing – whether a complaint or a compliment, everything helps.
Insurance phone: 132 979
Online: Use our online form
- Email: [email protected]
- Post: Reply Paid 4232, Sydney, NSW 2001
More about complaints and feedback
Privacy matters
For privacy-related matters, you can contact the Privacy Officer at ClearView:
- Phone: 1800 265 744
- Email: [email protected]
- Post: GPO Box 4232 – Reply Paid, Sydney, NSW 2001
Advisers
- Insurance phone: 132 979
- Pre-Assessments: 1300 730 757
- Online: Use our online form
- Insurance email: [email protected]
- Post: Reply Paid 4232, Sydney, NSW 2001
- Full Insurance contact list
Shareholders
Investor relations enquiries
- Email: [email protected]
Shareholder registry enquiries
Computershare Investor Services Pty Ltd
- Phone: 1300 850 505 or +61 3 9415 4000 (opening hours 9am - 5pm, Mon-Fri, AEST)
- Email: [email protected]
Head office
Level 15, 20 Bond Street
Sydney, NSW 2000
- Phone: +61 2 8095 1300 (opening hours 8am - 5pm, Mon-Fri, AEST)
- Fax: +61 2 9233 1960.
Postal address
GPO Box 4232
Sydney, NSW 2001